At Zimbabwe’s official telephone company, you can read that
TelOne’s Core Business is that of bring people together through providing appropriate, affordable and reliable telecommunications service in Zimbabwe
Their vision is truly gripping:
To be the model in the provision of appropriate, affordable and reliable telecommunication service on demand in Southern Africa
And be sure to have a look at the site’s footer
Copyright 2006 [Tel*One]. All rights reserved.
BODY>
Copyright 2006 [Tel*One]. All rights reserved.
And I love how they strive for utter customer satisfaction. Here an excerp from the faq:
Why do you take so long to offer service?
It is not that service delivery to our valued customers takes too long to offer. Each area is to be treated separately in order to see where the point of delay is coming from. Where existing infrastructure is available, service delivery should be done in the least possible time. However, our commitment is such that service provision should be completed within 3 days after the receipt of an A/N-for ordinary customers. Within 10 days after receipt of an A/N-for construction.
